sales
Even after I purchased and when I had follow up queries Callum was able to help me and point me in the right direction. He even purchased some chocolate which was left in the glove box!
Even after I purchased and when I had follow up queries Callum was able to help me and point me in the right direction. He even purchased some chocolate which was left in the glove box!
Great service
A1 service
The sales department offered me a good deal
As I would expect from Sytners, exceptional service.
No problems
No problems whatsoever
Staff very polite and knowledgable.
As above, Maj was patient with us and tried hard to get us what we wanted - he eventually found the perfect vehicle for us
No issues
I was kept updated regularly and felt my salesman really understood my priorities. For example it was really important that I had an automatic and he was very patient with me. The car arrived sooner than I expected. Majid called me to keep me updated
Very well organised with the distancing and cleaning of keys and reserving a seat for me at the BMW show room. Very courteous staff.
Our salesman Matthew was very good to deal with. Emails were swiftly answered and any queries were quickly sorted.
Laksh was knowledgeable and helpful. I was supported to understand the process fully and didn't feel rushed. Good communication throughout.
I love my mini. The team serviced it and got it sorted in good time, considering the covid rules.
Due to COVID restrictions not much time was spent at the Mini Centre but, the time that was spent there was most agreeable
Very friendly and welcoming staff member
very helpful and again high standards
Matthew Priestley is a very knowledgeable and helpful Sales Person, explaining the options and features in a way where we can make sure we get the Mini we want
Excellent and friendly service
Evian and Andreas were wonderful
Friendly and informative
Everything throughout the experience was excellent, even considering their current operating restrictions with COVID. We have had several Minis from the Centre previously and they continued to excel with their service and attention
Very friendly staff.
very good
As ever, excellent customer experience - staff always courteous, helpful and knowledgeable - that gives complete confidence of it being a quality job ... which it always is!
Never a problem
Very professional
Very efficient service. Rebecca Storer is extremely efficient, polite and helpful. Made the whole experience a good one.
Staff were very welcoming...explained everything and were efficient
Very efficient and knowledgable salesman. Covid 19 safe environment.
Brilliant, non-pushy service. Expertly handled and extremely efficient. Very impressed.
well informed and all goes to plan
Smooth process
Calum's excessive knowledge of the car was incredible. We sat in the car with Calum at a distant and he went through every button and dial until we knew everything. He called me a couple of days after collecting the car to check how I was getting on.
Not sure I could have asked for anything more. Especially in these difficult times.
Very efficient and helpful
Great personal service
Quick
Extremely professional staff
Again everything was explained in detail and the handover particularly at the moment due to covid-19 went smoothly.
Friendly and efficient staff
Very happy with the experience and felt Covid secure when taking delivery of the new car
Very professional staff - friendly and gave me regular updates oil delivery timescales.
Matthew Priestley is a very professional excellent member of the MINI team getting the car 4 weeks earlier than anticipated
Professional and so helpful
Thorough MOT, well organised.
I followed up a recall message sent direct to my car. It was to change the charging cable. This was done promptly and efficiently.
I was very impressed with the care and attention to detail shown during the purchase of my new mini. My initial enquiry was dealt with in a positive and efficient way; I could not fault the effort shown in ensuring my car was exactly what I wanted.
Calum was very informative throughout the process. Which made the transaction and handover extremely easy.