Rebecca Storer in the service department is brilliant. Excellent customer service, knowledgeable and friendly.

The Staff could not have been more helpful or approachable

I'm very satisfied with the service

Customer service, from the service lady was absolutely 5 star????

Sales people were lovely.

Everything was carried out brilliantly

Sales assistant was very friendly, efficient and had very good knowledge of the cars. He was very professional.

Completed on time and good report on what they had done

Everything handled professionally and well. Was an issue with a part ordered in from another mini dealer (wrapped door handle). The other dealer took a long time to deliver it (> 14 days) -so it wasn't in when I came to the prebooked appointment.

thorough and comprehensive

Always easy no hassle experience Majid always goes the extra mile

I gave 4 stars because when I purchased the car I was told I could have it collected from my home and when I enquired to have it collected I was told it wasn't available any more. I was disappointed

Everthing was made easy. I didn't have to wait weeks to book in, I had a courtesy call from James the day before, he was very helpful on the day when I took the car in and it was ready slightly earlier than expected

Staff helpful and showroom extremely good

always kept informed

Ed was amazing throughout the whole process of buying my mini. Very helpful and he was great to do business with.

The gentleman was so charming and efficient at every step of our dealings

The car was clean upon delivery to the garage, came back back dirty, not filthy but noticeably grubby.

Mini Nottingham are amazing, staff are extremely friendly and professional Our sales executive Calum Geoghegan made the whole process a pleasure Calum is a great guy friendly professional and extremely helpful we couldn't have asked for anyone better

liked the e message

Minimal disruption to my day to get the service done.

Overall team performance great.

Matthew the salesperson was very friendly and relaxed, which is a pleasant change from some hard sells. We feel we got a fair trade in for our own car and buying the new mini on an event weekend seemed fortuitous in that we got a reasonable discount

Nothings too much trouble and the lift to work is very helpful

Faultless!

Felt looked after in a nice and friendly environment.

Mot on Sunday

Helpful staff, easy to understand, informative and answered all questions well. Almost stuck to times but software update overran. Also, not informed what the update would have done to my settings

The sales and finance team Matt Pitt and Evian couldn't do enough to help so friendly and helpful going the distance to help and accommodate

Customer service very good

perfect levels of customer service, attention and made to feel welcome/ valued

Always professional

No problems, they called me and advised what needed doing and it was easy to arrange

Wipers needed changing- no charge

Good sales team. Good business manager. Good environment. Good product

I arrived at the centre excited to find a car and drove away with my own Mini a week later,equally excited! The team ensured I purchased my favourite Mini and took me through its features. Such a great experience- thank you to Majid Wahid especially.

Nothing was ever too much of an issue

The service from all of the members of staff involved was very pleasant, professional and efficient. Thank you.

Turned up on spec to book a service appointment and was fitted in the same afternoon

The handover was super easy and thorough. The paperwork was so simple and efficient then the actual handover was exciting. It's a shame there aren't any extras anymore like flowers or even the big bow on the top of the car however It was still fab

They made the process very easy for me and were very efficient in getting my car ready.

Completely satisfied with service. Minor issue - waiting area would benefit from daily newspaper or some more up to date magazines.

I was able to see the car on the day of my first enquiry. I drove one the day after and collected the car a week later

I found nothing to be negative about other than a dusty console

Great experience at every stage

Car was completed on time and cleaned.

Although I had to wait rather a long time for my Mini to be manufactured and delivered the Nottingham MiniTeam made sure that I was completely informed throughout. I am very satisfied. Thanks to Paula Briley-Dean and Yasir for all their efforts.

Love the video that gets sent to show you under the car etc

100% good communication

Everyone is always really helpful, polite and professional