Everything went smoothly

Great communication throughout - asking the day before if everything was ok, and updates throughout the day to inform me of progress and findings; James was pleasant to talk to an succinct in his updates

Very friendly staffs

treated like an individual

No problem Receptionist very friendly and knowledgable

Very professional and friendly staff

James on the reception area was very professional and excellent

All service complete, small video showing whats being done.

very helpful staff who went that extra mile to get everything sorted.

The service itself was very straight forward,

They were so well organised regarding Covid 19, it was a very easy and simple procedure

Friendly staff, Rebecca Storer and the gentlemen who served me in store. Becky showed that she cares about customer experience, amazing service.

Becky Storer was excellent and really cared.

Rebecca as great as usual. She knows her job and I always feel very welcome and cared for. Thanks, Becky.

Staff were good

Very impressed with the video of my MINI ..first time I have received a video following a car service. Everything was sorted on the car

Arranged to suit our needs, completed on time and all in all great service.

All went smoothly

As I said in the last survey I was very impressed from start to finish from dropping the keys off to getting my mini back

Yasir was excellent.

The two staff on reception; in theses difficult times were very professional well done!

Yaz the salesman was exceptional

Service completed in time described and a free health check

friendly, polite and efficient. knowledgable

I was thoroughly impressed by the excellent service at Nottingham Mini. Majid Wahid; a professional and courteous Sales Executive, found an exceptional deal for my needs. I now have an amazing electric Mini Cooper, an absolute dream to drive.

Thanks

Having told Yaz in Nottingham of my terminal cancer diagnosis, him and the others who I dealt with were amazing!! Made me feel safe, and made sure I got the car I wanted ??

Very satisfied with my experience I received a service video showing all under the car . Which I wasn't expecting.

I was very satisfied with the purchase of the Mini, it was worth the wait through lockdown. The way customers are treated is outstanding.

I am about to change my car and James was very helpful to me

Very happy with the way I was treated as a woman going to buy her car didn't feel I talked down to. Service was great.

Initially visited to view a used car but was unsure of the colour, the team did not pressure for the deal and wanted to make sure we was happy. Liam, the sales guy was great along with his business manager to deal with.

I was able to book the car in only 2 days before and they kept me updated on progress throughout the day. And the final bill was less than expected.

Tyre all sorted and good service

really professional, especially in the current circumstances. But still friendly

Did what they said they would do No fuss

Can't fault the service and felt completely safe

Excellent service.

Becky excellent communications.

Given the current situation, everything was treated with the utmost professionalism Instructions were clear and the easy to follow and you're staff made you feel welcome as has always been the case here

Yas was excellent, gave us a lot of his time, allowed us to test drive home and see the car on the drive and show the family, friendly service and a good nature. Even demonstrated the parking assistant as I didn't believe him. Great guy!

Pricey

Always given extremely good service. Well done Sytner Mini Nottingham.

The sales team were excellent - attentive, prompt, polite

Good quality customer service and delivered as required.