Great service kept up to date
Great service kept up to date
All good, clear communication. There were a few people involved and the communication with them all was clear.
Evian was lovely and made me feel at ease , nothing was too much trouble
The service was carried out and communication was very good
Friendly and knowledgeable
Once again Trevor Bailey was was very informative
First time buying a car by click and collect. Evian was excellent and very helpful with car purchase and sorting out personal number plate and discount for new accessories. Very pleased to meet him on pick up day and had ensured car was A1 ready.
Was kept informed as to how the sale was progressing
Everything is always carried out as expected
I have always been satisfied with the service at Mini
Becky at Sytner is fantastic. She delivers everything she promised and more. She is a credit to the Sytner brand. I will be returning to Mini Nottingham for my next service.
all went to time; service issues sorted and rectified ; an MOT failure but sorted/repaired on next day; taxi organised back into Nottingham.
Efficient and easy to areange
Well organised and you are kept informed if there are any delays
Made to feel welcome and reassured. Friendly and informative customer service.
Throughly professional through out. Everything went so smoothly.
Did what they said they would do, and went out of their way to help.
Felt totally safe in the dealership and offered a more than fair price for the work carried out
Excellent work did the service very well
Absolutely brilliant service from all the staff at Sytner. From the moment I arrived I was treated with the utmost courtesy and my car recieved a very professional service, not to mention a video as well.
Although, as I said previously, it was a bit slow, I was treated with respect and politeness at all times. The video of the servicing was a nice touch. I've never had that before in my life. And I'm getting on a bit now!
great and fun cars, wonderful to drive
Fantastic service. Well priced and staff are very helpful
Left my car was contacted promptly with a request to replace the window screen rubbers , video sent for me to look at and returned later to collect my car
Absolutely perfect- I was well taken care of in a COVID secure way. The service was quick and everything was made exceptionally clear. A really positive experience even down to my being given an office to work in while I waited.
Very organised and informative
Service manager very professional and helpful
Very smart and efficient
Trevor kept me informed all the way through the process. Handover was excellent and he took time to show me around the car
Professional and friendly staff, we like the video condition report sent by text, an excellent touch.
Cost acceptable. Helpful customer service over the phone and at the service desk.
The service agent Keira Heath was fantastic in how she dealt with things. Lots of good clear communication and a calm, friendly and professional manner.
Satisfied completely by my experience not sure what else they could have done, especially during a National lockdown.
Great service, special shout out to Trevor who helped and adviced from the start of the vehicle purchase until the delivery. Very friendly and knowledgeable person and would definitely buy a car from him again. Thanks Trevor for all your help.
Service was completely efficiently and quickly
Quick & prompt, in addressing my concerns!
It took slightly longer than anticipated.
The service booking was made at a time that suited me , I was kept up-to date with the progress of the repair, problem was fixed and the car was returned very clean.
Things went very smoothly and efficiently, and the team was genuinely helpful.
It wasn't easy buying a car with showroom shut due to lockdown. All communication was via phone and email. Communication was good and all relevant information sent through. Handover of new car was excellent.
My husband and myself were really impressed by the attitude and care shown by the Sytner Mini team in Nottingham. In particular our salesman, Yasir Hussain was very attentive and went out of his way to insure we got the mini to best suit my needs.
Because you are all helpful and friendly
Staff kept me informed as they proceeded with the service
Could not fault the service provided
Staff are polite and friendly.