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Customer Reviews.

sales

4

Very satisfied, all very seamless when I collected the car and it didn't take very long due to me filling out all of the paperwork via e-sign prior to picking up my car. All adhering to social distancing and Covid health and safety.

07 April 2021

sales

4

Feel missed out somewhat due to the pandemic eg actually meeting the sales people. Nevertheless, they did well and actually picking up the car was a smooth, safe experience.

07 April 2021

service

5

Very pleasant staff who made my experience in the garage as seamless as possible during these times!

07 April 2021

service

5

Because I was completely satisfied!!

06 April 2021

sales

5

Matthew Priestley who helped with the purchase of the new car was, as always, very helpful and nothing was too much trouble. It was great being able to see the progress, in stages, during the building of the car.

06 April 2021

service

5

While in for the recall fitment the car was given a health check it was videoed and sent to me,reassuring me the car was ok as i had just purchased the car from another non Mini maindealer

06 April 2021

service

5

Always do a great job.

05 April 2021

sales

5

Very informative and listened to everything I wanted.

05 April 2021

service

4

I rang up for advice on a problem with my head up display not showing signs on speed limits. For example 30 mph etc. Together we tried lots of suggestions from Simon in the service centre. He suggested I bring the car in to the service centre.

05 April 2021

service

5

Everything I needed doing was done quickly and efficiently

04 April 2021

service

5

Great service

02 April 2021

sales

5

My salesman Trevor was great from beginning to the end. Everyone I spoke to could not have been more welcoming and enthusiastic. I am delighted with my new car.

01 April 2021

sales

5

I only collected my new car from Mini Majid sorted everything out over the telephone

30 March 2021

service

5

Very friendly - couldn't do more for me and helpful on the phone when having to make decisions too.

30 March 2021

sales

5

As before..... bang on communication and service

30 March 2021

sales

5

I received excellent customer service from Maj, I really couldn't fault anything. I was kept informed of every step and if I had any questions, they were answered straight away. Maj was very friendly and knowledgeable

29 March 2021

sales

5

All good nothing was too much trouble

29 March 2021

service

5

Just so easy. Kept up to date on what is happening and great info at each stage

29 March 2021

service

4

See above + pretty quick turn around.

28 March 2021

sales

5

Everything was above and beyond what I expected to remain covid secure whilst maintaining a wonderful experience whilst deciding on my new car.

28 March 2021

service

4

Very pleasant and helpful staff

28 March 2021

sales

5

In these difficult times, I explained to Salesman Yass Hussain what I wanted, he could not have been more helpful, he went out of his way to keep me informed and updated What an outstanding amount of service and assistance he provided

28 March 2021

sales

5

Everything was very straightforward

26 March 2021

service

5

Efficient and helpful advice about the electric mini efficency was provided

25 March 2021

service

5

Helpful team, very organised and great service under difficult COVID conditions.

24 March 2021

service

5

Easy to work with

24 March 2021

service

5

Completely satisfied, brilliant job and fast service

24 March 2021

sales

4.5

Great service and updates on vehicle, delivery etc.

23 March 2021

service

5

fast and efficient

23 March 2021

service

5

Made to feel welcome, all work fully explained and excellent customer service from Keira and Matt.

22 March 2021

service

5

When you speak any one always very helpful

22 March 2021

service

5

Customer service next to none brilliant 5 stars all day long

22 March 2021

service

5

All of my questions and concerns were carefully answered. I really felt like I was in good and safe hands.

22 March 2021

service

5

Always good professional service

21 March 2021

service

5

Thorough job

21 March 2021

service

5

You made every easy for me

21 March 2021

service

5

Easy to book, kept informed

21 March 2021

service

5

Good service despite covid rules

20 March 2021

sales

5

Excellent service

19 March 2021

service

5

Professional service went extra mile to polish scratches from wife's car in body shop

19 March 2021

service

4

Did the MOT and reminded me that I needed a service doing as well

19 March 2021

service

5

Problem solved well and quickly

19 March 2021

service

5

Always good but miss the coffee

19 March 2021

service

4

I was made to feel welcome.

17 March 2021

sales

5

Brad is simply brilliant. He looked after me from start to finish and was always available if I had any queries. Even though it's during Covid...it's been a great experience and I hope Brad gets recognised for going above and beyond to help me.

17 March 2021

service

5

Feel confident that what needed to be done was done

17 March 2021

sales

4

Some extras where missing from the car which was immediately rectified

16 March 2021

service

5

A Mini Assist guy came quickly and soon diagnosed the software problem at my house. He then followed me/car en route to Sytner's and finally took me back home. Excellent service.

15 March 2021

service

5

Quick, easy, transparent

15 March 2021

service

5

I found the communication at Sytner Nottingham to be excellent. I was kept informed every step of the way and felt like my custom was important. The video detailing the condition of my vehicle and advised repairs was also particularly helpful.