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Customer Reviews.

service

5

I'm very satisfied with the service

08 October 2019

sales

5

Sales people were lovely.

08 October 2019

service

5

Customer service, from the service lady was absolutely 5 star????

08 October 2019

service

5

Everything was carried out brilliantly

08 October 2019

sales

5

Sales assistant was very friendly, efficient and had very good knowledge of the cars. He was very professional.

07 October 2019

service

5

Completed on time and good report on what they had done

06 October 2019

service

4

Everything handled professionally and well. Was an issue with a part ordered in from another mini dealer (wrapped door handle). The other dealer took a long time to deliver it (> 14 days) -so it wasn't in when I came to the prebooked appointment.

05 October 2019

sales

5

Always easy no hassle experience Majid always goes the extra mile

04 October 2019

service

5

thorough and comprehensive

04 October 2019

service

4

I gave 4 stars because when I purchased the car I was told I could have it collected from my home and when I enquired to have it collected I was told it wasn't available any more. I was disappointed

04 October 2019

service

5

Everthing was made easy. I didn't have to wait weeks to book in, I had a courtesy call from James the day before, he was very helpful on the day when I took the car in and it was ready slightly earlier than expected

03 October 2019

sales

5

Staff helpful and showroom extremely good

03 October 2019

service

5

always kept informed

02 October 2019

sales

5

Mini Nottingham are amazing, staff are extremely friendly and professional Our sales executive Calum Geoghegan made the whole process a pleasure Calum is a great guy friendly professional and extremely helpful we couldn't have asked for anyone better

01 October 2019

service

5

liked the e message

01 October 2019

sales

5

Ed was amazing throughout the whole process of buying my mini. Very helpful and he was great to do business with.

01 October 2019

service

4

The car was clean upon delivery to the garage, came back back dirty, not filthy but noticeably grubby.

01 October 2019

sales

5

The gentleman was so charming and efficient at every step of our dealings

01 October 2019

service

4.5

Minimal disruption to my day to get the service done.

30 September 2019

service

5

Overall team performance great.

30 September 2019

sales

5

Faultless!

28 September 2019

service

5

Nothings too much trouble and the lift to work is very helpful

28 September 2019

sales

5

Matthew the salesperson was very friendly and relaxed, which is a pleasant change from some hard sells. We feel we got a fair trade in for our own car and buying the new mini on an event weekend seemed fortuitous in that we got a reasonable discount

28 September 2019

service

5

Felt looked after in a nice and friendly environment.

26 September 2019

service

5

Mot on Sunday

25 September 2019

service

5

Helpful staff, easy to understand, informative and answered all questions well. Almost stuck to times but software update overran. Also, not informed what the update would have done to my settings

25 September 2019

sales

5

The sales and finance team Matt Pitt and Evian couldn't do enough to help so friendly and helpful going the distance to help and accommodate

24 September 2019

sales

5

Customer service very good

23 September 2019

service

5

perfect levels of customer service, attention and made to feel welcome/ valued

22 September 2019

service

4

Always professional

19 September 2019

service

5

No problems, they called me and advised what needed doing and it was easy to arrange

18 September 2019

service

5

Wipers needed changing- no charge

17 September 2019

sales

5

Good sales team. Good business manager. Good environment. Good product

17 September 2019

sales

5

I arrived at the centre excited to find a car and drove away with my own Mini a week later,equally excited! The team ensured I purchased my favourite Mini and took me through its features. Such a great experience- thank you to Majid Wahid especially.

17 September 2019

sales

5

The handover was super easy and thorough. The paperwork was so simple and efficient then the actual handover was exciting. It's a shame there aren't any extras anymore like flowers or even the big bow on the top of the car however It was still fab

16 September 2019

service

4

Turned up on spec to book a service appointment and was fitted in the same afternoon

16 September 2019

sales

5

The service from all of the members of staff involved was very pleasant, professional and efficient. Thank you.

16 September 2019

service

5

Nothing was ever too much of an issue

16 September 2019

sales

5

They made the process very easy for me and were very efficient in getting my car ready.

15 September 2019

service

5

Completely satisfied with service. Minor issue - waiting area would benefit from daily newspaper or some more up to date magazines.

14 September 2019

sales

5

I was able to see the car on the day of my first enquiry. I drove one the day after and collected the car a week later

13 September 2019

service

5

I found nothing to be negative about other than a dusty console

13 September 2019

sales

5

Although I had to wait rather a long time for my Mini to be manufactured and delivered the Nottingham MiniTeam made sure that I was completely informed throughout. I am very satisfied. Thanks to Paula Briley-Dean and Yasir for all their efforts.

12 September 2019

service

5

Car was completed on time and cleaned.

12 September 2019

sales

5

100% good communication

12 September 2019

service

5

Love the video that gets sent to show you under the car etc

12 September 2019

sales

5

Great experience at every stage

12 September 2019

service

4

was expecting to have a MOT and brake fluid service whilst I waited as this is what had been booked however told it would take at least 3 hours, after an hour was loaned a car so came back towards the end of the day to swap cars

10 September 2019

sales

5

Everyone is always really helpful, polite and professional

10 September 2019

sales

5

Good service