Very satisfied, all very seamless when I collected the car and it didn't take very long due to me filling out all of the paperwork via e-sign prior to picking up my car. All adhering to social distancing and Covid health and safety.

Feel missed out somewhat due to the pandemic eg actually meeting the sales people. Nevertheless, they did well and actually picking up the car was a smooth, safe experience.

Very pleasant staff who made my experience in the garage as seamless as possible during these times!

Because I was completely satisfied!!

Matthew Priestley who helped with the purchase of the new car was, as always, very helpful and nothing was too much trouble. It was great being able to see the progress, in stages, during the building of the car.

While in for the recall fitment the car was given a health check it was videoed and sent to me,reassuring me the car was ok as i had just purchased the car from another non Mini maindealer

Always do a great job.

Very informative and listened to everything I wanted.

I rang up for advice on a problem with my head up display not showing signs on speed limits. For example 30 mph etc. Together we tried lots of suggestions from Simon in the service centre. He suggested I bring the car in to the service centre.

Everything I needed doing was done quickly and efficiently

Great service

My salesman Trevor was great from beginning to the end. Everyone I spoke to could not have been more welcoming and enthusiastic. I am delighted with my new car.

I only collected my new car from Mini Majid sorted everything out over the telephone

Very friendly - couldn't do more for me and helpful on the phone when having to make decisions too.

As before..... bang on communication and service

I received excellent customer service from Maj, I really couldn't fault anything. I was kept informed of every step and if I had any questions, they were answered straight away. Maj was very friendly and knowledgeable

All good nothing was too much trouble

Just so easy. Kept up to date on what is happening and great info at each stage

See above + pretty quick turn around.

Everything was above and beyond what I expected to remain covid secure whilst maintaining a wonderful experience whilst deciding on my new car.

Very pleasant and helpful staff

In these difficult times, I explained to Salesman Yass Hussain what I wanted, he could not have been more helpful, he went out of his way to keep me informed and updated What an outstanding amount of service and assistance he provided

Everything was very straightforward

Efficient and helpful advice about the electric mini efficency was provided

Helpful team, very organised and great service under difficult COVID conditions.

Easy to work with

Completely satisfied, brilliant job and fast service

Great service and updates on vehicle, delivery etc.

fast and efficient

Made to feel welcome, all work fully explained and excellent customer service from Keira and Matt.

When you speak any one always very helpful

Customer service next to none brilliant 5 stars all day long

All of my questions and concerns were carefully answered. I really felt like I was in good and safe hands.

Always good professional service

Thorough job

You made every easy for me

Easy to book, kept informed

Good service despite covid rules

Excellent service

Professional service went extra mile to polish scratches from wife's car in body shop

Did the MOT and reminded me that I needed a service doing as well

Problem solved well and quickly

Always good but miss the coffee

I was made to feel welcome.

Brad is simply brilliant. He looked after me from start to finish and was always available if I had any queries. Even though it's during Covid...it's been a great experience and I hope Brad gets recognised for going above and beyond to help me.

Feel confident that what needed to be done was done

Some extras where missing from the car which was immediately rectified

A Mini Assist guy came quickly and soon diagnosed the software problem at my house. He then followed me/car en route to Sytner's and finally took me back home. Excellent service.

Quick, easy, transparent

I found the communication at Sytner Nottingham to be excellent. I was kept informed every step of the way and felt like my custom was important. The video detailing the condition of my vehicle and advised repairs was also particularly helpful.