OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
149 ratings and 68 comments received in the last 90 days.
12 June 2022
I made a appointment to collect the car.The presentation and the hand over experience was very good.
10 June 2022
Everything was fine
09 June 2022
Explained everything to me in regards to the change of my car
09 June 2022
Only problem was a long delay which was outside of their control
08 June 2022
The customer service I received was exemplary
08 June 2022
Although my Mini took a while to arrive due to the current climate Majid kept me fully informed along the way with regular telephone calls and delivery updates.
06 June 2022
Professional, highly trained, knowledgeable personnel, friendly, without being obsequious
06 June 2022
I have dealt with Majid Wahid at Mini for many years and will continue to do so. He is very professional, efficient and excellent at his job, he is a credit to the Mini Centre, Nottingham.
30 May 2022
I was very happy with my experience. Everyone who I had interaction with in Nottingham were very friendly and very knowledgeable.
13 June 2022
Easy to book seevice, good communication, nice location to sit and wait... Plus could do work. Cleaned car... Sorted all issues
10 June 2022
Last service was only for MOT. But car was returned washed and cleaned, very impressed.
06 June 2022
Very kind and helpful service, everything completed on time.
03 June 2022
Love the video. I know I am in safe hands with Sytner.
28 May 2022
Brilliant service car collected and dropped off and Rina kept me updated throughout! Well done Rina and thank you!
26 May 2022
Sytner are good at keeping us informed and always provide a good & reliable service in a friendly & efficient manner
22 May 2022
Nice and professional
20 May 2022
Getting my MOT done was a positive experience. The work was carried out efficiently and the staff went out of their way to explain things clearly to me. They also tried to save me money where they could. I really felt that they were on my side.
16 May 2022
Staff were polite, friendly, transparent. it was easy to book and arrange service. It is expensive though.
02 May 2022
Great customer service - friendly and efficiently carried out
12 June 2022
Professional