OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
159 ratings and 135 comments received in the last 90 days.
20 February 2026
Mandy was great, very informative and helpful
18 February 2026
Helpful ,informative service.
17 February 2026
Laksh was very helpful
16 February 2026
The team at the Nottingham Centre were incredibly helpful from start to finish.
13 February 2026
Good communication process, even though the planned delivery date was pushed back. Excellent support from Lakhsme when collecting the car and in explaining all the technological updates and ensuring we were connected.
08 February 2026
Very professional and honest support from sales representative Evian. Completely customer focussed. Clearly sees his role as an ongoing relationship; not a one off event
05 February 2026
Excellent service no pressure patient with me as I tried my first automatic car
04 February 2026
It was a excellent experience overall
04 February 2026
Rebecca was amazing, relaxed and friendly yet professional.
26 February 2026
Very good although some more clarity on pricing would have been good.
25 February 2026
Excellent
25 February 2026
Quick, good communication and gave me a meeting room to do some work.
25 February 2026
The person who dealt with me was proficient and professional and kept me informed.
25 February 2026
Excellent. I like the report
24 February 2026
Excellent service/feedback
24 February 2026
Whole procedure was carried out professionally by James Young who gave excellent customer service, keeping me informed throughout the day, using his own phone to keep me informed when company phones were down, using his own initiative an asset to Syt
24 February 2026
A very smooth, relaxing, and enjoyable experience. Mandy Blackmore was knowledgeable about the car and genuinely seemed eager to help us choose the right model. It was also helpful that we were allowed to go off on our own for a 30-minute test drive.
23 February 2026
Mandy's customer service was exemplary. From the initial phone call through to collecting my car - I was kept updated, supported, she went out of her way to ensure I was happy.
23 February 2026
I did ask for transport when I booked my service. The branch were supposed to contact me but they didn't Did have to wait at garage for service to be completed
FIND Sytner Nottingham.
Address
- Lenton Lane, Nottingham, NG7 2AX
Opening Hours
- Mon–Fri:09:00 - 18:00
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 0115 934 1400
Nottingham as well as surrounding areas including Melton Mowbray, Ilkeston, Loughborough and Grantham
Address
- Lenton Lane, Nottingham, NG7 2AX
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 14:00
- Sun:CLOSED
Phone
- 0115 934 1400
Nottingham as well as surrounding areas including Melton Mowbray, Ilkeston, Loughborough and Grantham
24 February 2026
Customer service was amazing from initial call to picking up the car.