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Customer Reviews.

service

5

It was so easy to arrange and the member of staff who sorted everything for me was very helpful

07 July 2019

service

5

The service receptionist was professional and way to talk to

07 July 2019

sales

3

again it was no more better than buying from my last dealership which was a ford dealership.

07 July 2019

service

3

What was promised to take just over 1 hour took 2.5 hours

07 July 2019

sales

5

There were no problems, all were very helpful and I've ended up with car I love, love, love.

02 July 2019

service

4

Very good & efficient

30 June 2019

sales

5

Very friendly and knowledgeable staff. Do their best to give a good deal

25 June 2019

service

4

The reception I received was excellent. Loved the short video update. However, the valet was poor. I know it's a nice little extra but it must have taken 5 mins. A quick wash outside - fine. A quick hoover of the floor carpets and that was it.

22 June 2019

service

5

Very professional

21 June 2019

service

4

Always good service at Sytner

21 June 2019

service

5

Excellent communication, friendly, can't do enough for you

21 June 2019

sales

5

Yas! I cannot express how brilliant he was.

20 June 2019

service

5

Video received of car service with explanation of findings. Work required in near future explained and expected cost given.

19 June 2019

sales

5

I initially stopped at the centre to just "look" at the new Minis, but ended up purchasing one. The centre had the perfect car for my requirements. I was also left alone to have a good look around all the models.

18 June 2019

sales

5

The experience was by far the most fun and the most personal. I felt that I was understood and listened to. Car buying can be confusing and you can feel pressurised. This was not my experience. The showroom is clean,bright and highly professional.

18 June 2019

service

2

My car was suppose to have been washed and valeted which I took to meaning hoovered inside As happened last time I bought my car to you it was not hoovered inside

16 June 2019

service

5

Excellent helpful girls on service desk

16 June 2019

service

5

Service experience is always excellent and knowledgeable

15 June 2019

sales

5

Andrew was extremely helpful, and attentive but never made me feel pressured

14 June 2019

service

5

From start to finish service is excellent

13 June 2019

service

5

Swiftly dealt with. Called in timeframe to say when car was predicted to be ready. Swiftly dealt with on collection. Escorted to car. Other garages leave you to try and find your car at collection.

11 June 2019

sales

4

This would have been a 5, but the sales man failed to mention/point out the £500 delivery charge for moving the car from where it was to Nottingham (other companies don't charge at all for moving their vehicles).

11 June 2019

sales

5

Great product, regular updates from Matthew Priestley,always available to answer any questions explanations etc

10 June 2019

sales

5

Full communication!! No oriblems

10 June 2019

sales

5

Delivery was great .. wanted to pick up after work and only a brief issue with the time I thought wed sorted. Made the delivery special though.

09 June 2019

service

5

Car service was quick and my car was returned with a clean and polish

09 June 2019

service

4

Satisfied with experience 'in house' but confusion over dates and times of booking over the phone during initial booking and with confirmation texts received

08 June 2019

sales

5

Calum Geoghegan did a great job finding the car I wanted and kept me updated while I waited for the car.

08 June 2019

service

4

ted out some concerns

08 June 2019

sales

5

wonderful professional

07 June 2019

service

5

Very efficient, kept me informed every step of the way

06 June 2019

service

4

Don't like hard sell

06 June 2019

service

5

Dealt with promptly and keep informed

05 June 2019

sales

5

The service I received from Yas was great, very friendly guy and kept me updated all the way

05 June 2019

sales

5

We happen to bump into a young lad called Ed Groghen as we walked in the the Sytner Nottingham dealership, just really to understand what our options were. A very helpful chap and actually interested in our plight. Excellent, customer service.

05 June 2019

service

5

I felt welcomed from the moment I arrive and when I came back for my car, I thought the shuttle service into town was a great idea. Nothing was too much trouble for any of your staff who spoke to me.

04 June 2019

sales

5

Collecting my new car and trading in my old one was very quick and easy. The bonnet stripes were not available when I collected my car but my car was collected the next morning, the stripes put on and the car returned to me.

03 June 2019

service

5

We have been looked after well by the service team. Top marks indeed.

03 June 2019

service

5

The service was excellent as usual - friendly, helpful staff, a video sent quickly to show the health of the car, a phone call as soon as it was ready and Mini beautifully cleaned. Just was not told what services end now that the car is 3 years old.

01 June 2019

service

1

Inconsiderate to my plans and situation. No communication. Expensive.

31 May 2019

service

5

No problems

31 May 2019

service

5

Very good service, speedy service and MOT

30 May 2019

service

4

Would have said completely satisfied except found I have no screen wash in my car and as had only been serviced two days before I would have expected that would have been checked.

29 May 2019

service

5

Pricefor this service competitive. For other the costs are perhaps not.

28 May 2019

service

5

Courteous and knowledgable staff, without being pushy.

28 May 2019

service

4

Staff were helpful and efficient at sytners but didn't book long enough appointment through their call centre

26 May 2019

sales

5

Great service and a great deal from Matt in Nottingham

26 May 2019

service

1

In the past when I have booked my car in for service, I have automatically been offered a courtesy car. This time time I had to ask for a car but was told I would have to wait considerably longer for my service to be booked in!

25 May 2019

service

5

All went smoothly, very lovely staff.

24 May 2019

sales

5

excellent staff, friendly helpful and knowledgeable.