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Customer Reviews.

sales

5

Matt Pitt superb throughout

05 October 2017

service

4

The service receptionist was very helpful with my questions, even following up with a phone call, the car came back beautifully clean and felt like a new car again. However, it seemed quite expensive considering I have to bring it in again next Feb.

04 October 2017

sales

5

The process couldn't have been more straightforward and was made extremely easy by the efficiency of the sytner representatives.

04 October 2017

service

5

Car required to go back due to oil leak (covered by warranty) the member of staff tried to get me a courtesy car due to being heavily pregnant, even though there were none available when first booked he went out his way to arrange one for me.

04 October 2017

sales

5

So nice and helpful

04 October 2017

service

5

From the minute I dropped off my car and to collection - Nottingham Sytner let me know exactly what was happening and customer service was excellent

03 October 2017

sales

5

Matt was great from interest to collection and the first month of after care.

03 October 2017

sales

5

Pleasant experience, very helpful and friendly salesman who appraised the type of customer I am and presented himself accordingly, rather than subjecting me to the usual training manual routine.

03 October 2017

sales

5

Helpful and approachable

02 October 2017

service

5

Booking easy, drop off, info and collection easy. Staff were friendly, helpful & attentive but not pushy.

02 October 2017

sales

5

The sales person was the best I have experienced in 56 years of car buying. My wife also said the same thing spontaneously. Very pleasant (without being unctuous) , knowledgeable, clear, helpful and prompt to respond to queries.

02 October 2017

service

3

Young lady on the service desk was very knowledgeable and informative, I can't remember her name but was impressed.

01 October 2017

service

5

Comparing with previous manufacturers service experience

28 September 2017

sales

5

See above

28 September 2017

sales

5

Had very good service and was made to feel completely comfortable throughout. There was no unnecessary 'sales' pressure, just good customer service.

28 September 2017

service

5

Very satisfied from booking in to collecting the car , explained what service I required and kept me informed during the day and the car was ready when they said it would be

27 September 2017

service

5

Professional services.

27 September 2017

sales

5

Callum was very knowledgeable about all of the different models and finding the specification to suit my requirements. He went out of his way to help during the handover.

27 September 2017

service

2.5

I felt disappointed that I had to come away with another wing mirror which was not in perfect condition. It was also inconvenient that I had to come back again. But I was happy with the way the friendly staff spoke to me, and they offered me a drink

27 September 2017

service

5

I had no reason to be dissatisfied.

27 September 2017

sales

5

Same as above

26 September 2017

sales

5

Very efficient

26 September 2017

sales

5

Straight forward and easily done

26 September 2017

service

5

Brilliant customer care

26 September 2017

service

5

Quick and open on sundays

26 September 2017

service

5

Car was fixed & they kept it for us for over a fortnight until we could collect it .

26 September 2017

service

3.5

Martin at the service centre was efficient and very welcoming. He really tried his best to serve all the customers during a busy Sunday. He really needed some support staff with him, there was a queue of three people waiting for him

24 September 2017

sales

5

The car was ordered and delivered exactly as requested. A special effort was made when collecting the car by the salesman which made the whole process a very memorable one.

23 September 2017

sales

5

Staff were very friendly and helpful and informative.

23 September 2017

service

5

Staff on servicing desk were really friendly and helpful. All details of what was being done were clearly shown and explained along.

22 September 2017

service

5

They never let me leave unless I am completely satisfied, they always sort out everything fully.

22 September 2017

service

5

Great customer service from start to finish

21 September 2017

service

5

Again the car was ready and waiting nice and clean.

21 September 2017

service

4

Efficient service

21 September 2017

service

5

Good outfitGreat product followed by great customer serviceCan't ask for more(I await the invite to the Xmas party though ....hah!)

20 September 2017

service

5

As above

20 September 2017

sales

4

A few issues which were sorted quickly

20 September 2017

service

5

Very pleasant and helpful staff. Kept me informed of what was happening.

19 September 2017

sales

5

Matthew Priestley was courteous and efficient. Car was available and ready very quickly (compare poor experience at Audi...)

19 September 2017

service

5

The process is very efficient. Customer service is very good

19 September 2017

service

5

They did what was requested efficiently and exactly as agreed and made the whole experience as painless as possible.

18 September 2017

service

4

Good level of service overall

18 September 2017

service

4

Good service

17 September 2017

service

5

All the staff I had dealings with were very good.

16 September 2017

service

5

Piece of mind knowing your car will not let you down!

16 September 2017

service

5

Contact maintained during the period my car was off the road

15 September 2017

service

5

Got the replacement car for the duration & the staff dealt with very efficiently.

14 September 2017

service

5

Dropped car off had email video show the car and no issues with it so was a good all round service

14 September 2017

service

5

Always keep you informed with what my car needs .

13 September 2017

service

2.5

I was told I would be sent an email with a film of the service which never arrived. When I received a call following up the service, I asked about the film & was told there was a technical problem with it but I could drop by & see it on their screen.