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Customer Reviews.

service

5

Great service. Great communication

16 May 2019

service

4

Mini used to call customers the day after service/work was carried out to check they were happy and everything was ok - this was a really nice personal touch - a lot nicer than the less personal email survey measuring your service levels

15 May 2019

sales

5

Professional, efficient and friendly

14 May 2019

service

5

Quick efficient

12 May 2019

service

4

The car was serviced etc and returned to time. Chyna & Becky were helpful & friendly. Let down by the really poor valet / clean. Suggestion - do not offer the service, if it is not going to be done properly.

11 May 2019

service

5

The service went without a problem and they sorted an annoying rattle on driver door

11 May 2019

service

5

Great service, car was washed , great health video.

10 May 2019

sales

5

From first going into the showroom , Calum helped us every step of the way , which was a great help , it made everything easy for us . We felt we had first class service and would reccomend him if any family or friend was interested in purchasing .

08 May 2019

service

5

All round excellent service, thanks

06 May 2019

service

5

Car service and MOT carried out within the stated time.

06 May 2019

service

5

Becky was excellent. Great customer service

06 May 2019

service

1

This is a shame really as I have used Sytner Leicester previously and they have been fantastic Nottingham however were a different story lack of communication I was forever ringing them to ask the progress of my car and getting no joy .

06 May 2019

service

5

As above

06 May 2019

service

5

The staff were very helpful and information was given at every stage

05 May 2019

service

5

the lady at the service desk was very helpful an noticed the system was charging to much so altered it . very pleased

30 April 2019

service

5

As above

30 April 2019

service

5

Buying the car was easy And the ultimate repair appears good - but I've lost confidence in it

29 April 2019

service

3

See Below

29 April 2019

service

1

Completed the work effectively.

28 April 2019

service

4

Always a little disappointed when my boot hasn't had the magic Hoover over it!!!!

28 April 2019

service

5

Everyone was really pleasant & helpful- especially the girl who greeted me & looked after me

28 April 2019

service

2

My back breaks are still making a grinding noise despite the work carried out

24 April 2019

sales

5

Paula was very friendly, very persistent in liaising with her colleagues to get us the right deal and supportive of our need to stick to a budget

23 April 2019

service

4.5

The salesman was knowledgable and efficient. The only slight quibble I had was that I was unable to collect the car on my preferred day of the week because it was the salesman's day off and no one else could complete the sale on his behalf.

22 April 2019

service

4

Cost a bit more than I was led to believe when buying the car. Service happened a bit sooner than expected.

22 April 2019

service

5

The staff are always friendly, helpful and professional and trustworthy

21 April 2019

service

5

I gave 10 as I got to try a automatic while waiting

20 April 2019

service

5

Nothing negative. Only thing is the workshop videos they say they send never arrive - and never have in the past

19 April 2019

service

5

They have fixed the light bulb which was covered under the warranty. I'm very happy with it

18 April 2019

service

2

Nearly a 6hour turnaround for a MOT ( not good )

17 April 2019

service

5

Rebecca kept us updated throughout and very pleasant to deal with

17 April 2019

service

5

Becky and China went out of their way to fit me in.

17 April 2019

service

5

Excellent service staff. Kept updated by phone. All jobs done exactly as asked, car returned when required and clean.

15 April 2019

service

5

Very efficient knowledgeable service dept.

15 April 2019

sales

3

Miscommunication between mini and the dealer regarding discontinued colours which in turn was not communicated to us in time. Communication does seem to be an issue, as it's been very poor since collection.

14 April 2019

service

5

Quick and a pleasant waiting are

14 April 2019

service

5

Great service, thanks!

14 April 2019

sales

5

As mentioned in question one. Yas who looked after me was excellent.

12 April 2019

service

5

Quick and efficient. The car was sparkling when I came to collect it and the receptionist escorted me to the car so I knew where it was. The video check under the car was also very helpful as it is the part you never see normally.

12 April 2019

sales

5

Very well looked after by Yas and Gareth, extremely patient and knowledgeable, kept me updated through the process. We're both professional and approachable. Good ambassadors for Sytner!

10 April 2019

service

5

Car was sorted.. Paid for my taxi to take me home whilst car was being looked at

09 April 2019

service

4

Overall ok. Informed car ready for collection but had to wait another half hour when arrived back to collect car.

09 April 2019

service

5

everything sorted as needed

08 April 2019

sales

5

Pleasant friendly and efficient.

08 April 2019

service

4.5

Very efficient

08 April 2019

service

5

Good customer care, car was washed and coffee

08 April 2019

sales

5

I am on my 3rd new lease car. I congratulate you on all your staff foe excellent customer service, from services, sales to finance. The 3 names I am most familiar with now is Becky, Majid and Gareth

08 April 2019

service

5

As always, a great service from the team at Sytner Nottingham and in particular from Becky Storer who kept me informed and offered great advice regarding the aspects of the car which needed work

07 April 2019

service

4

Carried out everything as requested ; but could not sort out a replacement key, which was the original reason it was booked in.

07 April 2019

service

5

Good feedback and genuine service personnel that ensure that you every query is answered.